A Christmas Lapland style attraction in Dorset has closed down permanently following complaints by disgruntled visitors.
Trading Standards said it has received more than 2,000 complaints regarding the Lapland New Forest theme park at Matchams Leisure Park in Dorset.
The attraction, which charged visitors between £25 and £30 each to enter, only opened last week but has since been described by angry visitors as a "scam", a "joke", "disorganised chaos" and "hell".
The theme park's website had shown pictures of snowy "winter wonderland" scenes and icicles and also promised real log cabins, a nativity scene, husky dogs and other animals, as well as a "bustling" Christmas market.
But many people said they were left shocked by the poor state of the sites facilities, which included a broken ice rink and queues of up to three hours in the wet and cold to see Santa Claus .
There have also been reports of violence outburst at the site with Santa being punched in the face and elves also pushed by angry visitors.
Former security guard at the site, Adrian Wood, said he resigned because he felt "ashamed to work there" and said he too had been punched in the forehead.
The firm running the park released said it had closed the attraction because of what it described as "intentional organised crowd manipulation and event sabotage since its first trading weekend".
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